Leen Balcaen is Head of Cities at HERE Technologies, the global leader in mapping and location services that is backed by Audi, BMW, Daimler and Intel. In her role, Leen explores how location cloud technology and real-time data services can help cities become more efficient, and address critical challenges such as congestion, pollution, and increased demands on their infrastructure as populations expand. In North America, and increasingly in Europe and Asia, HERE serves as a vital partner to smart cities and the broader public sector, helping them make decisions that improve the quality of life for citizens. Prior to joining HERE, Leen served in a variety of roles at TomTom. Leen has a Master’s Degree in Geography from the University of Gent.